As your strategic partner, we’ll immerse ourselves into your culture, challenge assumptions, and ignite holistic change.
We believe in the power of research. By diving deep into your culture, industry trends, and user needs, we uncover the hidden insights that will inform our strategic approach.
Empowered by our deep investigations, we ignite creativity at every turn. From memorable brand narratives, invigorating websites to scalable products, our design work aims to inspire teams and captivate audiences.
We believe in the power of research. By diving deep into your culture, industry trends, and user needs, we uncover the hidden insights that will inform our strategic approach.
Empowered by our deep investigations, we ignite creativity at every turn. From memorable brand narratives, invigorating websites to scalable products, our design work aims to inspire teams and captivate audiences.
Latest Work
Branding ⟶ Crafting
Narratives
Brands shape perceptions, create connections, spark emotions, and move worlds. More than logos, they embody the heart and soul of your company. We help evolve brand identities, be it a new brand, guiding its evolution, or giving it a visual uplift. Our approach ensures your brand remains authentic, speaks to the heart, and aligns with both your audience and those you hope to inspire.
- Naming
- Brand Strategy
- Communication Strategy
- Copywriting
- Visual Identity
- Marketing Materials
- Brand Motion System
- Brand Guidelines
Interface Design ⟶
Harmonious Experiences
At its core, interface design is the delicate balance of form and function, a symbiosis of aesthetics and usability. But it’s more than just creating visually appealing layouts; it’s about ensuring that every interaction is meaningful, intuitive, and delightful. Through a considerate process, we craft design languages and holistic systems that not only amplify your brand’s voice but also knit together your brand, website, and product into a singular, harmonious experience.
- Design Language Development
- Website Design
- Product Design
- Interaction and Motion Design
- Design Systems and Guidelines
- Creative Direction
- Prototyping
Research ⟶ Unveiling User
Needs
In today’s rapidly changing landscape, a deep understanding of customer needs is pivotal. Our research practices challenge assumptions and shine a light on valuable insights. This data forms a foundation for informed decisions, ensuring solutions resonate deeply with users and genuinely cater to their needs.
- Competitor and Market Analysis
- Visual Benchmark
- Analytics Audit
- Usability and Accessibility Review
- Stakeholders Interviews and Workshops
- User Interviews and Surveys
- Research Synthesis
User Experience ⟶
Simplifying Interactions
In an increasingly complex world, easing user interactions becomes essential. We design intuitive journeys, flows, and narratives that transform everyday tasks into simpler, more manageable experiences. By prioritizing genuine human needs, we not only enhance satisfaction and loyalty but also ensure your business continues to meet its objectives effectively.
- Customer and User Persona
- User Story and Flow
- Customer Journey Map
- Value Proposition Canvas
- Sitemap and Informational Architecture
- Content Inventory and UX Writing
- Wireframing
- User Testing
Development ⟶ Engineering
for Growth
In the digital world, development is about more than functionality; it’s about embedding your brand experience into every digital touchpoint while ensuring adaptability and accessibility. We create scalable platforms with intuitive interfaces, optimal performance, and high standards of accessibility. More than a website or product, we deliver an easy-to-manage environment that empowers your team, fuels your growth, and seamlessly incorporates your brand experience.
- Front-end Development
- Back-end Development
- CMS Implementation
- Quality Assurance
- Accessibility
- Interaction and Motion
Helping Refersion empower influencers, ambassadors, and affiliates to do what they do best.
From startup to grown up: building a scalable brand for ShipBob, the $1B valued shipping logistics provider.
From unveiling user needs, crafting narratives, and simplifying interactions to creating harmonious experiences and engineering for growth, we’re in the business of making a positive impact on our collective future.
Collaborated on multiple projects across two companies.
Had the pleasure of partnering with BB across multiple organizations over the past 7 years. Every time they bring passion and a curiosity that has always been able to unlock design solutions that deliver results.
Tom Nolan, Head of Product at AWS
Collaborated on multiple projects across two companies.
We have enjoyed working with BB for years now. We’ve worked together on redesigning our complete product offering, including mobile apps, chat widget, helpdesk, and web app. Our collaboration has been effortless as they can provide excellent solutions with minimal direction and feedback, almost like having an internal team, as they have a great understanding of what we’re trying to build here at Crisp.
Baptiste Jamin, Founder and CEO at Crisp
20% decreased Sendlane’s bounce rate within 30 days via our UX strategy.
Trust their process… They’re very experienced and know what they’re doing as designers. If you listen to them, they will help elevate your brand and achieve your goals.
Jimmy Kim, CEO at Sendlane
Successful partnership on 3 brands.
BB Agency is a partner you want on your team. Simply put, our experience with the BB Agency was delivered as promised. They listened to our challenges, asked great questions, worked with our unique corporate processes and produced high quality, high performance results. Our project launch was smooth and the budget stayed within the lines. We will back for more!
Maxwell Lloyd, Director of Marketing for Transportation Management Solutions at Descartes
